A: It usually takes about 2-3 business days to process your order, and that’s before shipping time. Things might be a bit slower during busy periods. How fast you get your order depends on the shipping method you pick and where you’re located. We make sure everything is in top shape before sending it out. You'll get a tracking email once shipped. For pickup orders, we will notify you via email as soon as your item is ready for collection at our designated location. Pick up location: Detour Cafe, 4 Zephyr Mews, Dolphin Quay, Mandurah.

A: We ship around Australia, and we use Australia Post to post orders. Standard shipping is $10 (2-6 business days) with tracking, and express shipping is $15 (1-3 business days). Free standard shipping on orders over $65. Once we post your order, any delay will not be on our behalf. Contact customer service if you have any problems or delays.

A: Our magnets are size 80*53mm. To ensure your photos are displayed in their best quality and accurately fit the magnet, we recommend uploading your photos in either landscape or portrait orientation that matches these dimensions. This helps in achieving the actual size and maintaining the clarity of the image on the magnet. If you have any further questions or need assistance with your order, please contact us at skylightcraftdesign@gmail.com. Thank you!

A: To upload photos, add your chosen magnet pack. Then, click the "choose photos" button to upload images from your device and add to your cart. Ensure images are high-quality for the best print. Once uploaded, proceed to checkout to complete your purchase. Enjoy personalising your magnets!

A: Pick-up is at Detour Cafe, 4 Zephyr Mews, Dolphin Quay, Mandurah.